From ff5d8094de702e248858c00a8ff1ba0167c9d743 Mon Sep 17 00:00:00 2001 From: mamoodi Date: Sun, 2 Mar 2025 10:35:47 -0500 Subject: [PATCH] Updates to the ISSUE TRIAGE (#7043) --- ISSUE_TRIAGE.md | 13 ++++++++++--- 1 file changed, 10 insertions(+), 3 deletions(-) diff --git a/ISSUE_TRIAGE.md b/ISSUE_TRIAGE.md index 0bec648482..9043ab8f15 100644 --- a/ISSUE_TRIAGE.md +++ b/ISSUE_TRIAGE.md @@ -2,12 +2,13 @@ These are the procedures and guidelines on how issues are triaged in this repo by the maintainers. ## General -* Most issues must be tagged with **enhancement** or **bug**. -* Issues may be tagged with what it relates to (**backend**, **frontend**, **agent quality**, etc.). +* All issues must be tagged with **enhancement**, **bug** or **troubleshooting/help**. +* Issues may be tagged with what it relates to (**agent quality**, **frontend**, **resolver**, etc.). ## Severity * **Low**: Minor issues or affecting single user. * **Medium**: Affecting multiple users. +* **High**: High visibility issues or affecting many users. * **Critical**: Affecting all users or potential security issues. ## Effort @@ -18,8 +19,14 @@ These are the procedures and guidelines on how issues are triaged in this repo b ## Not Enough Information * User is asked to provide more information (logs, how to reproduce, etc.) when the issue is not clear. -* If an issue is unclear and the author does not provide more information or respond to a request, the issue may be closed as **not planned** (Usually after a week). +* If an issue is unclear and the author does not provide more information or respond to a request, +the issue may be closed as **not planned** (Usually after a week). ## Multiple Requests/Fixes in One Issue * These issues will be narrowed down to one request/fix so the issue is more easily tracked and fixed. * Issues may be broken down into multiple issues if required. + +## Stale and Auto Closures +* In order to keep a maintainable backlog, issues that have no activity within 30 days are automatically marked as **Stale**. +* If issues marked as **Stale** continue to have no activity for 7 more days, they will automatically be closed as not planned. +* Issues may be reopened by maintainers if deemed important.