fix(backend): resolve missing email and display name for user identity tracking (#12719)

enterprise/server/routes/auth.py

@@ -179,6 +179,9 @@ async def keycloak_callback(
     user = await UserStore.get_user_by_id_async(user_id)
     if not user:
         user = await UserStore.create_user(user_id, user_info)
+    else:
+        # Existing user — gradually backfill contact_name if it still has a username-style value
+        await UserStore.backfill_contact_name(user_id, user_info)
 
     if not user:
         logger.error(f'Failed to authenticate user {user_info["preferred_username"]}')

enterprise/server/routes/user.py

@@ -4,6 +4,7 @@ from fastapi import APIRouter, Depends, Query, status
 from fastapi.responses import JSONResponse
 from pydantic import SecretStr
 from server.auth.token_manager import TokenManager
+from utils.identity import resolve_display_name
 
 from openhands.integrations.provider import (
     PROVIDER_TOKEN_TYPE,
@@ -121,6 +122,8 @@ async def saas_get_user(
                 login=(user_info.get('preferred_username') if user_info else '') or '',
                 avatar_url='',
                 email=user_info.get('email') if user_info else None,
+                name=resolve_display_name(user_info) if user_info else None,
+                company=user_info.get('company') if user_info else None,
             ),
             user_info=user_info,
         )