diff --git a/openhands/app_server/app_conversation/live_status_app_conversation_service.py b/openhands/app_server/app_conversation/live_status_app_conversation_service.py
index ac4609e648..0074477bed 100644
--- a/openhands/app_server/app_conversation/live_status_app_conversation_service.py
+++ b/openhands/app_server/app_conversation/live_status_app_conversation_service.py
@@ -411,6 +411,16 @@ class LiveStatusAppConversationService(AppConversationServiceBase):
             conversation_info = _conversation_info_type_adapter.validate_python(data)
             conversation_info = [c for c in conversation_info if c]
             return conversation_info
+        except httpx.HTTPStatusError as exc:
+            # The runtime API stops idle sandboxes all the time and they return a 503.
+            # This is normal and should not be logged.
+            if not exc.response or exc.response.status_code != 503:
+                _logger.exception(
+                    f'Error getting conversation status from sandbox {sandbox.id}',
+                    exc_info=True,
+                    stack_info=True,
+                )
+            return []
         except Exception:
             # Not getting a status is not a fatal error - we just mark the conversation as stopped
             _logger.exception(